Privacy Policy | Terms of Service | © Stellix Group Ltd 2026 All Rights Reserved.
STELLIX GROUP LTD
Last updated: April 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you (the "Client") and STELLIX GROUP LTD ("Stellix", "we", "our","us"). By requesting a mockup or subscribing to our web design, SEO, and AEO services, you agree to these Terms.
Company Number: 15083349
Registered Address: 76 Northumbria Road, Maidenhead, England, SL6 3DE
Contact: hello@stellix-results.com
The free website mockup is a digital preview only. Requesting a mockup creates no financial commitment on your part.
Stellix Group Ltd retains full, exclusive ownership of all designs, wireframes, copy, and code created during the mockup phase. The Client may not copy, reproduce, distribute, or share the mockup design with any third-party developer or agency under any circumstances. Any breach of this clause entitles Stellix Group Ltd to seek injunctive relief and damages without prejudice to any other remedy available under English law.
By engaging with Stellix Group Ltd, you grant us the right to feature your business name, website, and associated results (such as traffic growth, leads generated, or revenue attributed to our services) in our portfolio, marketing materials, and case studies. We will always seek your approval before publishing identifiable results. You may withdraw this consent at any time by notifying us in writing at hello@stellix-results.com.
We provide services based on the deliverables outlined in our subscription plans. All prices are exclusive of VAT:
• Starter — £149.99/month — No minimum term
• Growth — £249.99/month — 3 month minimum term
• Pro — £499.99/month — 6 month minimum term
The specific deliverables included in each plan are set out in the Service Agreement signed at the point of subscription. In the event of any conflict between these Terms and the Service Agreement, these Terms shall prevail.
Growth and Pro plans carry minimum subscription terms as stated above. During the minimum term, the subscription cannot be cancelled or downgraded. If you wish to cancel or downgrade before the minimum term ends, you will remain liable for all monthly fees outstanding for the remainder of the minimum term. Downgrading between plans is only permitted once the applicable minimum term has been completed.
Any requests for additional features, pages, or integrations outside the agreed scope of your chosen plan may be subject to additional fees.We will always provide a written quote and require your explicit approval before commencing any work outside the agreed scope.
Because we waive upfront design and development fees, the website's underlying code, structure, and design remain the property of Stellix Group Ltd. You are a licensee of the fully managed digital asset for the duration of your subscription. If you cancel your subscription, you will not be entitled to migrate the website's code to another hosting provider. Your domain name remains yours at all times (see Section 6).
Stellix Group Ltd may engage trusted subcontractors or freelancers to assist in the delivery of services. Where this involves access to your personal data or business materials, we ensure any subcontractor is bound by appropriate confidentiality and data protection obligations consistent with these Terms and our Privacy Policy.
Our services depend in part on third-party platforms including but not limited to Google, Webflow, Stripe, and Cloudflare. These platforms have their own terms of service and may change, become unavailable, or alter their functionality at any time. Stellix Group Ltd is not liable for any disruption to services caused by changes to or unavailability of third-party platforms beyond our reasonable control.
To perform our services, we may require access to your domain registrar, Google Business Profile, or other third-party accounts. Stellix Group Ltd is not responsible for delays in website launches or SEO results caused by the Client's failure to provide necessary access, information, or approvals in a timely manner.
If you provide logos, text, images, or other materials, you warrant that you hold the legal right to use them and that their use will not infringe any third-party intellectual property rights. You agree to indemnify and hold Stellix Group Ltd harmless against any third-party claims of intellectual property infringement arising from materials you supply.
Payments are due monthly in advance via Stripe. All prices are exclusive of VAT. Stellix Group Ltd is not currently VAT registered. If our VAT registration status changes, we will notify you in advance and update these Terms accordingly.
We reserve the right to amend subscription prices at any time.We will provide a minimum of 30 days’ written notice of any price change by email to your registered contact address. Continued use of the service after the notice period constitutes your acceptance of the revised pricing. If you do not wish to accept the new pricing, you may cancel in accordance with Section 6, subject to any applicable minimum term.
If a payment method fails, we will notify you by email. If the account remains in arrears for more than 7 days, we reserve the right to suspend your website hosting, business email, and all associated services without further notice. Stellix Group Ltd is not liable for any loss of business, revenue, or opportunity during a period of suspension due to non-payment.
Any unwarranted disputed transactions or payment reversals raised with your card provider without first contacting us will result in immediate termination of services. We reserve the right to pursue recovery of outstanding fees and any associated dispute resolution costs through the appropriate legal channels.
You may cancel your subscription at any time by notifying us in writing at hello@stellix-results.com. For Starter, cancellation takes effect at the end of the current billing cycle with 30 days’ written notice. For Growth and Pro, cancellation is only permitted after the applicable minimum term has been completed. After the minimum term, 30 days’ written notice is required prior to the next billing date. No refunds will be issued for any unused portion of a billing period.
If you wish to cancel or downgrade your plan before your minimum term ends, you will be liable for all remaining monthly fees due under that minimum term. These fees will be invoiced and are payable within 14 days.
We reserve the right to terminate your subscription immediately and without refund if you: (a) provide false or misleading information; (b) use our services for any unlawful purpose; (c) supply content that infringes third-party rights; (d) engage in abusive, threatening, or harassing conduct toward our team; or (e) commit a material breach of theseTerms that is not remedied within 7 days of written notice.
You retain full ownership of your domain name at all times.While you are an active client, we cover the renewal fees as part of your subscription. Upon cancellation for any reason, we will transfer the domain to a registrar of your choice within 14 days of the end of your final billing cycle. You will assume all future renewal and management costs from that point.
We employ industry-best practices for Search Engine Optimisation (SEO) and AI Engine Optimisation (AEO). However, search engines (including Google) and AI platforms (including Google Gemini and Chat GPT) utilise proprietary, constantly changing algorithms that are outside our control.
Stellix Group Ltd explicitly does not guarantee specific search rankings, positions in AI-generated responses, traffic volumes, lead generation volumes, or financial return on investment. Any projections or estimates shared during the sales process are illustrative only and do not constitute a contractual commitment.
We are not liable for drops in search ranking, website traffic, or AI platform visibility caused by search engine algorithm updates, changes to third-party platforms, competitor actions, or any other factor outside our reasonable control.
We use premium third-party hosting infrastructure and strive for 99.9% uptime. We do not guarantee uninterrupted service. Routine maintenance, server upgrades, or third-party outages may occasionally cause temporary downtime. We will endeavour to provide advance notice of any planned maintenance where possible.
We perform regular backups of websites under our management. However, the Client is ultimately responsible for maintaining their own records of business-critical data including booking records, customer enquiries, and financial information. Stellix Group Ltd is not liable for data loss arising from third-party hosting failures.
Both parties agree to comply with their respective obligations under the UK General Data Protection Regulation (UK GDPR) and the DataProtection Act 2018. Stellix Group Ltd will process personal data provided by the Client solely for the purposes of delivering the agreed services. For full details of how we collect, use, and protect personal data, please refer to our Privacy Policy, available at www.stellix-results.com/privacy-policy.
Where we access third-party accounts on your behalf (such as your Google Business Profile or domain registrar), you warrant that you have the authority to grant such access and that doing so does not violate any third-party terms of service.
To the maximum extent permitted by UK law, the total aggregate liability of Stellix Group Ltd for any claim arising out of or in connection with these Terms shall not exceed the total fees paid by the Client in the three (3) months immediately preceding the event giving rise to the claim.
Stellix Group Ltd shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of anticipated savings, loss of business opportunity, or loss of goodwill, whether arising in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.
Stellix Group Ltd shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delayr esults from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, civil unrest, govern mentaction, power outages, or failure of third-party infrastructure. We will notify you as soon as reasonably practicable of any such event and resume performance as soon as it is reasonably possible to do so.
If you have a complaint about our services, we ask that you contact us in the first instance so we can attempt to resolve the matter directly:
Email: hello@stellix-results.com
Address: 76 Northumbria Road, Maidenhead, England, SL6 3DE
We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days. If we are unable to resolve the matter toyour satisfaction within 30 days, either party may escalate the dispute in accordance with the governing law provisions below.
These Terms of Service are governed by and construed inaccordance with the laws of England and Wales. Any dispute arising under or in connection with these Terms that cannot be resolved by the complaints procedure in Section 11 shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms at any time. Where changes are material — for example, affecting pricing, minimum terms, liability, or cancellation rights — we will notify active clients by email atleast 30 days before the changes take effect. Your continued use of our services after the notice period constitutes your acceptance of the revised Terms. The current version of these Terms will always be available atwww.stellix-results.com/terms.
If you have any questions about these Terms, please contact us:
Email: hello@stellix-results.com
Address: 76 Northumbria Road, Maidenhead, England, SL6 3DE