Privacy Policy | Terms of Service | © Stellix Group Ltd 2026 All Rights Reserved.
Last Updated: May 2026
Company: Stellix Group Ltd
Company Number: 15083349
Registered Address: 76 Northumbria Road, Maidenhead, England, SL6 3DE
Contact: hello@stellix-results.com | 01628 962676
Website: www.stellix-results.com/terms
These Terms of Service ("Terms") govern the relationship between Stellix Group Ltd ("we", "us", "our") and any individual or business ("Client", "you", "your") who requests a free mockup, subscribes to any plan, or otherwise engages our services.
Our clients include limited companies, partnerships, and sole traders operating in the UK automotive trade. By subscribing to any plan, you confirm that you are entering into this agreement in the course of carrying on a business, not as a private individual consumer. If you are signing on behalf of a business, you confirm that you have authority to do so.
These Terms apply to all subscription plans (Starter, Growth, and Pro) unless a signed Service Agreement specifies otherwise. Where anything in a signed Service Agreement conflicts with these Terms, the Service Agreement takes precedence.
2.1 No Obligation
The free mockup is a design preview we create at no cost to you. Requesting a mockup creates no financial obligation and no commitment to subscribe.
2.2 What the Mockup Is
The mockup is a single-page visual preview of how your website could look, incorporating your branding, services, and booking system where applicable. It is created to give you a realistic sense of what we would build for you.
2.3 Ownership of Mockup
All design work, copy, and creative assets produced during the mockup phase remain the exclusive property of Stellix Group Ltd. The mockup is provided for the Client's private evaluation only. The Client may not copy, reproduce, distribute, or share the mockup with any third-party developer or agency under any circumstances.
2.4 Portfolio and Case Studies
If you become a client, we may wish to feature your business in our portfolio or as a case study. We will always ask for your permission before doing so. If you agree and later change your mind, let us know and we will remove it promptly.
3.1 Available Plans
| Plan | Monthly Fee | Initial Minimum Term |
|---|---|---|
| Starter | £149.99/month | 6 months |
| Growth | £249.99/month | 6 months |
| Pro | £499.99/month | 6 months |
All prices are exclusive of VAT. Stellix Group Ltd is not currently VAT registered. If this changes, we will notify you in advance.
3.2 Initial Minimum Term
All plans carry a 6-month initial minimum term ("Initial Term") commencing on the date your first invoice is paid. During the Initial Term, your monthly fee is fixed and will not change. The 6-month term reflects the time typically required for SEO work to produce early visible results.
3.3 After the Initial Term
Once the Initial Term is complete, your subscription continues on a rolling monthly basis with no lock-in. Either party may end the rolling subscription by giving 30 days written notice. Notice should be given to hello@stellix-results.com. We will acknowledge your cancellation request within 5 business days.
3.4 Price Changes After the Initial Term
We reserve the right to review our prices after your Initial Term. If we increase your monthly fee, we will give you at least 30 days written notice before the new price takes effect. If you do not wish to accept the new price, you may cancel without any early exit fees by giving notice before the new price comes into effect.
3.5 Service Agreement
Before we begin work, you will receive a Service Agreement setting out the specific deliverables for your chosen plan. Work begins once the Service Agreement is signed and the first invoice is paid.
4.1 What Is Included
The services we provide are those set out in your signed Service Agreement. Where you request work that falls outside the agreed scope (such as additional pages, new features, or integrations not included in your plan), we will provide a written quote before any additional work begins. You are under no obligation to accept.
4.2 Building Your Website
Your website will be built to match the design and content agreed during the mockup phase. We aim to deliver a completed website within 30 days of receiving all required content from you. Timelines for the Pro plan may vary given the additional scope of work involved.
Once your website is ready, we will share a preview link with you by email. You have 14 days from the date of that notification to review it and submit any change requests in writing to hello@stellix-results.com. If we do not hear from you within 14 days, we will send a final written notice to your registered email address. If we receive no response within 48 hours of that notice, we will take that as your approval to publish the website.
If you request changes that fall outside the original agreed brief, we will let you know and provide a quote where applicable.
4.3 Content and Access
To build your website we will need your logos, images, written content, and access to relevant accounts. We ask that you provide these within 14 days of signing your Service Agreement. If content is not provided within this period, your build start may be delayed, but your billing will commence from the date of your first payment regardless.
4.4 Ongoing Maintenance and Updates
Growth and Pro plans include ongoing website maintenance as set out in the relevant Service Agreement. This covers updates to existing content including text, images, contact details, opening hours, and minor styling changes. We complete maintenance requests as they arise. Unused work does not carry over from one month to the next.
Maintenance does not include building new pages, adding new sections, or integrating new third-party tools not already in place. For anything in that category, we will provide a quote.
To submit a maintenance request, email or call us. We will acknowledge your request within 2 business days and aim to complete standard tasks within 5 business days.
5.1 Who Owns the Website
Because we do not charge an upfront build fee, the website code, design, and structure we create remain the property of Stellix Group Ltd. You are subscribing to a fully managed web presence service.
5.2 Your Use of the Website
While your subscription is active, you have full use of the website. We host it, maintain it, and keep it live on your behalf.
5.3 What Happens When You Cancel
After your Initial Term, your subscription continues month to month and your website remains live for as long as you remain a subscriber. When you give notice to cancel, your website will stay live until the end of your final billing period, after which it will be taken offline.
The website code and design remain the property of Stellix Group Ltd. Where you are moving to another provider, we will carry out a reasonable handover. Arrangements regarding any specific assets or content may be agreed on a case-by-case basis.
Your domain name is always yours. See Section 6.
5.4 Optional Website Buyout
If you wish to take full ownership of the website rather than continue on a managed subscription, you may request to purchase it outright. The buyout price will be agreed between both parties in writing at the time of the request. On completion of a buyout, full ownership of the website code, design, and Webflow project transfers to you. From that point, you are responsible for all hosting, maintenance, and platform subscription costs directly. Any ongoing subscription with Stellix Group Ltd may be cancelled in accordance with Section 13 upon completion of the buyout.
5.5 Your Content
Any content you provide to us (logos, images, text, and other materials) remains yours. We use it only to build and manage your website. We do not retain it after your subscription ends.
5.6 Third-Party Components
Your website may incorporate third-party elements such as fonts, icons, or platform integrations. These are governed by their own terms and do not transfer to you when the subscription ends.
6.1 Always Yours
Your domain name belongs to you at all times. If you already own a domain when you come to us, we manage it on your behalf but it remains registered in your name. If we register a new domain for you, it is registered in your name from the outset.
6.2 During Your Subscription
While your subscription is active, we cover domain renewal fees as part of the service.
6.3 On Cancellation
When your subscription ends, we will transfer your domain to a registrar of your choice as part of the handover process. From that point, you take over all renewal and management costs.
Stellix Group Ltd delivers its services directly. Where a subcontractor or freelancer is engaged to assist with any element of your project, they are bound by confidentiality obligations consistent with these Terms. Stellix Group Ltd remains responsible to you for the quality and delivery of all work.
Our services are built on third-party platforms including Webflow, Stripe, Google, and Cloudflare. These platforms have their own terms and may occasionally change or experience downtime outside our control. Where a platform change or outage affects your website, we will work to resolve it as quickly as possible. We are not liable for disruption caused by third-party platform changes or failures beyond our reasonable control.
9.1 Upgrades
You can upgrade to a higher plan at any time by emailing or calling us. Upgrades take effect from the start of your next billing cycle. A new 6-month Initial Term begins from the upgrade date. No upgrade fee applies. Where an upgrade takes effect mid-cycle, any unused days on your current plan will be credited against your first month on the new plan. A new Service Agreement will be issued and must be signed before the upgrade takes effect.
9.2 Downgrades
You can request to downgrade after completing your Initial Term. A downgrade requires 30 days written notice. No new minimum term applies following a downgrade.
9.3 No Mid-Term Downgrade
Downgrades are not available during the Initial Term. If you request one, we will note it and action it once your Initial Term has completed.
10.1 Access and Communication
To deliver your services, we will need access to your domain registrar, Google Business Profile, and any other relevant accounts. We ask that you provide this access promptly and respond to our requests within a reasonable timeframe. Delays on your side may affect our delivery timelines.
10.2 Content Ownership
You confirm that any content you provide to us (logos, images, text, and other materials) is either owned by you or used with appropriate permission, and does not infringe any third-party rights. You agree to fully indemnify and hold Stellix Group Ltd harmless against any costs, claims, or losses arising from a breach of this.
10.3 Lawful Use
You must not use our services for any unlawful purpose.
11.1 Mutual Obligation
Both parties may share confidential information in the course of working together. Each party agrees to keep the other's confidential information private, not to share it with third parties without consent, and to use it only for the purpose of delivering or receiving the services.
11.2 What This Covers
Confidential information includes business strategies, pricing, processes, login credentials, client lists, and any information a reasonable person would understand to be sensitive given the context.
11.3 Exceptions
Confidentiality does not apply to information that: (a) is already publicly available through no fault of the receiving party; (b) was already known to the receiving party before it was shared; or (c) is required to be disclosed by law, provided the other party is notified where possible.
11.4 Duration
These confidentiality obligations continue for two years following the end of the subscription.
12.1 How Billing Works
We invoice monthly in advance. Your first invoice is raised when your Service Agreement is signed. Subsequent invoices follow the same date each month. Invoices are issued via Stripe.
12.2 Late Payment
If an invoice is not paid by the due date, we will follow up by email and phone. We do not charge interest on late payments, but repeated non-payment may result in suspension of services.
12.3 Non-Payment and Suspension
If an invoice remains unpaid after the due date, we will follow the process below:
We are not liable for any business impact during a suspension period resulting from non-payment. Services will be reinstated within 2 business days of full payment of all outstanding invoices.
12.4 Payment Disputes
Any concerns about an invoice should be raised with us directly before a payment dispute is initiated with your bank. We reserve the right to pursue recovery of any amounts reversed without prior notification to us.
13.1 How to Cancel
To cancel, email hello@stellix-results.com or call us. We will acknowledge your cancellation request within 5 business days.
13.2 Cancellation During the Initial Term
You may not cancel during the Initial Term. If you wish to leave early, Clause 13.4 applies.
13.3 Cancellation After the Initial Term
After the Initial Term, you can cancel at any time by giving 30 days written notice. Your subscription will end at the conclusion of the notice period. No refund is issued for any portion of the current billing period.
13.4 Early Exit
If you wish to leave during the Initial Term, you will be invoiced for the remaining monthly fees due for the rest of that term. This invoice is payable within 30 days. Your domain name and Google account access will be returned to you regardless of whether the early exit invoice has been paid. The full handover set out in Clause 13.6 will be completed once all outstanding invoices are settled.
13.5 Cancellation by Stellix Group Ltd
We may end your subscription immediately if you: (a) provide false or materially misleading information; (b) use our services unlawfully; (c) supply content that infringes third-party rights; (d) behave in an abusive, threatening, or persistently unreasonable manner towards us or our team; or (e) commit a material breach of these Terms that is not resolved within 7 days of written notice from us.
13.6 Handover When You Leave
When your subscription ends, and once any outstanding invoices are settled, we will carry out the following handover within 14 days of your final billing cycle end date:
Your domain will be transferred as soon as we have the details of your chosen registrar.
We employ industry-standard SEO and AEO practices in good faith. However, search engine rankings, AI platform visibility, and website traffic are influenced by factors outside our control, including Google algorithm updates, competitor activity, and platform changes. We do not guarantee specific rankings, traffic volumes, lead numbers, or financial return on investment. Any figures or estimates shared during our conversations are illustrative only and are not contractual commitments.
15.1 Uptime
We host all client websites on Webflow and strive to maintain continuous availability. Occasional downtime may occur due to scheduled maintenance, platform updates, or circumstances outside our control. We will provide advance notice of any planned downtime where possible.
15.2 Urgent Issues
If your website goes completely offline, contact us immediately by email or phone. We treat any complete outage as urgent and will respond within 4 business hours during UK business hours (Monday to Friday, 9:00am to 5:30pm, excluding bank holidays).
15.3 Backups
We maintain a duplicate copy of your website at all times. In the event of data loss or a security incident, we will restore from the most recent backup as quickly as possible.
Both Stellix Group Ltd and the Client agree to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process your personal data solely to deliver the agreed services. Full details of how we collect, use, and protect data are set out in our Privacy Policy at www.stellix-results.com/privacy-policy.
Where we process personal data on behalf of your business (for example, customer enquiries submitted through your website contact form), we act as a data processor and you act as the data controller. The Data Processing Agreement governing this arrangement is set out in Schedule 1 of your signed Service Agreement, as required by UK GDPR Article 28. You confirm that you have a lawful basis for sharing this data with us and that doing so complies with your own data protection obligations.
You confirm that you have authority to grant us access to any third-party accounts and that doing so does not breach any third-party terms of service.
17.1 Liability Cap
Our total liability to you under these Terms shall not exceed the total fees paid by you to Stellix Group Ltd in the 3 months immediately preceding the event giving rise to the claim.
17.2 Consequential Loss
We are not liable for any indirect or consequential loss, including loss of profit, revenue, business opportunity, or goodwill, even if we have been made aware of the possibility of such loss.
17.3 Force Majeure
We are not liable for failure or delay caused by circumstances outside our reasonable control, including acts of God, natural disaster, pandemic, civil unrest, government action, power failure, or third-party infrastructure failure. We will notify you promptly and resume services as soon as we reasonably can.
18.1 By Stellix Group Ltd
If Stellix Group Ltd is acquired or restructured, we will give you 30 days written notice. Your rights under this agreement will not be diminished as a result.
18.2 By the Client
You may not transfer your subscription to a third party without our prior written agreement.
18.3 Change of Business Ownership
If your business changes hands, you are required to notify Stellix Group Ltd promptly. The new owner may either take over your existing agreement or give notice to cancel under Section 13. Until a new arrangement has been confirmed in writing by Stellix Group Ltd, the original signatory remains responsible for all fees and obligations under this agreement.
19.1 Contact
If you have a complaint, please contact us directly:
Email: hello@stellix-results.com
Phone: 01628 962676
Post: Stellix Group Ltd, 76 Northumbria Road, Maidenhead, England, SL6 3DE
19.2 Process
We will acknowledge all complaints within 5 business days and aim to resolve them within 30 days. If we cannot resolve a complaint within 30 days, either party may escalate the matter through the courts of England and Wales in accordance with Section 20.
These Terms are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising out of or in connection with these Terms.
21.1 Entire Agreement
These Terms, together with the signed Service Agreement, make up the entire agreement between us. They replace any previous discussions, representations, or understandings, whether written or verbal.
21.2 Variation
No amendment to a signed Service Agreement is valid unless agreed in writing by both parties.
21.3 Severability
If any part of these Terms is found to be invalid or unenforceable, that part will be modified to the minimum extent necessary or removed. The remaining Terms continue in full force.
21.4 Waiver
Failure by either party to enforce any right under these Terms does not constitute a waiver of that right.
21.5 Notices
Formal notices under these Terms must be given in writing, either by email (with delivery confirmation retained) or by recorded delivery post to the receiving party's registered or principal address.
We may update these Terms from time to time. For material changes (including to pricing structures, minimum terms, or cancellation rights) we will give you at least 30 days written notice by email before any change takes effect. Continued use of our services after the notice period means you accept the updated Terms.
If a material change takes effect during your Initial Term and you do not wish to accept it, you may cancel without early exit fees by giving written notice before the change comes into effect.
The current version of these Terms is always available at www.stellix-results.com/terms.
Stellix Group Ltd | Company Number: 15083349 | hello@stellix-results.com | www.stellix-results.com